Shipping Policy

Last Updated: September 26, 2026

Thank you for shopping with us! We aim to provide a smooth and reliable delivery experience across Pakistan.

1. Order Processing

• Orders are usually processed within 1–2 business days after the order is placed.

• Orders placed on weekends or public holidays may be processed on the next business day.

• Once your order is dispatched, you may receive a confirmation message with your tracking details.

2. Delivery Time

We deliver orders across Pakistan.

Standard Delivery: 3–7 business days

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Any free-shipping offers will be clearly mentioned on our website or during checkout.

4. Cash on Delivery

We may offer Cash on Delivery (COD) for eligible orders and locations.

For COD orders, payment is collected by the courier when your order is delivered.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or other available communication methods.

Tracking updates may take some time to appear after the parcel has been handed over to the courier.

6. Delivery Address

Please make sure your name, phone number, and complete delivery address are correct when placing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the order may be returned to us.

7. Delayed Deliveries

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather, public holidays, high order volumes, or other circumstances beyond our control.

If your order is delayed beyond the expected delivery period, please contact our customer support team.

8. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the phone number is unreachable, or the address is incorrect, the courier may make another delivery attempt or return the parcel.

Additional shipping charges may apply for orders that need to be re-shipped.

9. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide your order number and clear photos/videos of the product and packaging so that we can review the issue and assist you accordingly.

10. Contact Us

If you have any questions regarding your order or delivery, please contact our customer support team.

We are always happy to assist you.